Shipping Policy
Shipping Policy
At smartkickstech, we are committed to delivering your purchases in a timely and reliable manner. Our shipping policy is designed to provide you with a smooth and hassle-free shopping experience.
Free Worldwide Shipping
We offer free worldwide shipping on all orders, so you can enjoy our products no matter where you are.
Expedited Shipping
If you need your order sooner, we offer expedited shipping starting at £4.95.
Processing and Delivery Times
Order processing time: typically 5–8 business days.
Domestic orders (UK): additional transit time of 1–2 weeks.
International orders: additional transit time of 1–3 weeks, depending on your location.
Order Tracking
Once your order is shipped, you will receive a confirmation email with a tracking link so you can follow your order to delivery.
Please allow 1–3 days for the carrier to update tracking information after dispatch.
Shipping Carrier
We use Port Express to ensure reliable and efficient delivery.
Address Change Policy
If you need to change your delivery address, please contact us within 24 hours of placing your order at support@smartkickstech.com.
Delivery Exclusions
Please note that we are currently unable to deliver to UK & US military bases.
Shipping During Peak Seasons
During peak seasons (major sales, promotions, new product releases, and holidays), shipping times may extend slightly due to increased demand.
Customer Service
Our support team is here to help. Contact us at support@smartkickstech.com.
Monday to Saturday, 9:00 AM – 5:00 PM (UK time).
Business Details
smartkickstech.com is operated by CMONLINELUX OÜ
Registered Office: Harju maakond, Tallinn, Lasnamäe linnaosa, Lõõtsa tn 2a, 11415.